Refund & Return Policy

A legal disclaimer

Due to the nature of our products, we do not offer refunds once a purchase is completed. However, your satisfaction is important to us.

If your order arrives damaged, defective, or incorrect, please notify us within 7 days of delivery by emailing tesschildrenbooks@gmail.com. 

Include:

• Your order number

• A brief description of the issue

• A photo of the damage or defect

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We will gladly offer a replacement or exchange at no additional cost to you. Our goal is to make it right and ensure your experience with us is a positive one.